By using the Blockfest App, you agree to these Terms of Service.
K2 Entertainment Oy (later Blockfest) VAT ID FI24638623 sells products and/or services to private persons in Finland. We reserve all rights to change prices and “terms and conditions”. All prices include VAT.
To Order any alcohol products on the Blockfest App you must be 18 years or older.
Orders are made by the user and placed in the shopping cart that directs the order to the Blockfest App. The order is confirmed by using the check-out function in the Blockfest App for the purchase payment. By confirming the order, you accept the pricing and these terms and conditions.
Order confirmation and receipt
After an order and payment, all receipts will be available in “history” found in the Blockfest App. Ordered products and the price breakdown are listed in the receipt. An e-mail confirmation will be delivered in case of a ticket order. The e-mail confirmation includes the purchased ticket and the receipt of the order.
Payment, cancellation & refund of an order
The payment of the order is made in the Blockfest App. The order is automatically charged from the user of the App the moment the order is made. After placing the order, it cannot be cancelled by the user. In regards to card payments, the Blockfest reserves the right to make a funds provision when the order is placed. Should the card payment fail, an invoice can be sent to the user. The Blockfest doesn’t save or handle any payment information that could be used for making a payment. All the payments are handled by a PCI-certified payment partner. See the payment terms and information in the Bambora PayForm Payments chapter in the end of these terms. Should the delivery or part of the delivery fail because of the Blockfest for any reason, the Blockfest is responsible of making a refund for the user. Refund usually takes 1-3 weeks.
Saving customer data
Delivery, collecting and claiming of the order
The order will be delivered to a delivery point selected by the user (eg. table, seat or otherwise designated place). The Blockfest is obliged to retain undeliverable orders made via Blockfest App for 30 minutes after the first delivery attempt.
In the event of cancellation, the user may request a reimbursement of the ticket purchase funds according to the payment method used.
The Blockfest and its partners are committed to delivering the products and services in accordance with the order. Should there appear any faults in the order or the service, we kindly request you to contact our service personnel.
Ordering and payment of alcoholic beverages at the Blockfest restaurant is possible using the Blockfest App. The Blockfest is duly licensed to serve alcoholic beverages. Each separate decision to sell alcohol is made by the manager of the restaurant Blockfest or his/her substitute and they may refuse to sell alcohol to any user of the Blockfest App if the requirements of the Finnish Alcohol Act are not met. The price of alcoholic beverages is charged via the payment method chosen by the user of the Blockfest App. Should a user misuse the Blockfest App against any regulation of the Finnish Alcohol Act (eg. age limits), Blockfest has the right to charge the total amount of the placed order from the user.
The users of the Blockfest App may earn Blockfest Credits, by e.g. inviting new users to sign up to the Blockfest App. It is in the sole discretion of Blockfest to determine how Credits are earned and their expiration. Credits may also be purchased through the Blockfest App. Credits can be used as a payment method in the App, but they are not transferrable to cash. Should the Blockfest detect an abuse of Credits, it has the right to remove said Credits and charge the total amount of the placed orders from the user.
Removing a user from the Service
Should a user misuse the Blockfest App or cause any harm or detriment to the Blockfest App or to the Blockfest App partners, the owner of the Blockfest App reserves the right to remove the user from the Blockfest App with immediate effect.
Amendments to the Terms of Service
The Blockfest App Terms of Service may be subject to amendments. The user of the Blockfest App should cease using the Blockfest App if he/she does not agree to the amended Terms of Service.
Bambora PayForm Payments
Bambora PayForm (Paybyway Oy, business-id FI24865594) is the payment facilitator of the Blockfest App. The Paybyway Oy is a payment facilitator authorized by the Financial Supervisory Authority of Finland. The payment process is conducted in the online service of the Bambora. Bambora or Paybyway Oy is shown as the payment received in the bank account listing and in the invoice. Paying with Bambora is safe. All information is exchanged through secured connections.
The trade happens between the online customer and the Blockfest App. The Blockfest is responsible for all obligations related to the trade.
Read more about Bambora: https://www.bambora.com
Bambora Payment methods
With Bambora PayForm you can pay your order by an internet banking account, a wallet, a payment card (credit/debit), an invoice or a partial payment. In the Blockfest App the following methods of payment are available: Visa-, Visa Debit-, Visa Electron-, MasterCard- and Debit MasterCard payment cards.
Contact Bambora PayForm
Bambora PayForm, Paybyway Oy (business-id FI24865594)
Telephone: +358 29 300 5050 (workdays 9-16)
Address: Laserkatu 6, 53850 Lappeenranta, Finlan