FAQ

Yes, you can! You can find instructions for paying with cultural benefits here.

All payment methods accepted in Ticketmaster’s online store can be found here.

Yes! You can upgrade your ticket type by paying the order fee and the price difference for the tickets. Contact the ticket office via email: fan.support@ticketmaster.fi

You can find the details of the ticket types here.

We understand that such situations can arise. In these cases, we encourage you to contact the festival information or first aid, where the need will be assessed on a case-by-case basis.

Yes! There is a high-quality first aid station at the festival site, with a doctor on duty. Our goal is to ensure that all attendees have a safe and enjoyable festival experience.

No. Blockfest is a festival for adults only (K18). Minors are not allowed to attend, even if accompanied by a guardian. Tickets will not be refunded if the ticket holder does not meet the age requirements.

Age verification will be conducted at the entrance, and every customer must present a valid ID upon request.

You can exchange your ticket for a wristband in advance in Tampere and Helsinki! Exact locations of the advance wristband exchange points will be announced closer to the event. Remember to bring your ID for age verification!

Wristbands are exchanged personally and placed directly on the wrist. Therefore, wristbands cannot be picked up on behalf of someone else to ensure they are attached correctly and to prevent potential misuse.

Yes! Tickets are available at Lippu.fi.

Note: 2-day and Saturday Exclusive and Flex wristbands include free entry to the official Blockfest afterparty at Nokia Arena.